04 Sep When Compliance Clicks: Info at Your Fingertips
Smart links. Smart templates. Smarter care.
Running a home care service today means balancing client needs with the growing weight of compliance, reporting, and workforce pressures. Providers need more than just an IT system for rostering and billing — they need tools that reduce risk, streamline operations, and keep their organisation audit-ready.
That’s why VIPS Care has been designed with providers in mind. Alongside its core care management features, it includes a reference library with live links to essential resources and templates — giving your team reliable, up-to-date information exactly when they need it.
This will help you to-
• Stay ahead of compliance
Aged care legislation, quality standards, and funding rules change regularly. Having one central hub of trusted resources means you can be confident your policies, procedures, and reporting tools are aligned with current requirements.
• Save time on policy preparation
Instead of starting from scratch, your team can adapt templates and guidance documents that are already structured for compliance. This reduces admin hours and helps free your managers to focus on service delivery and quality improvement.
• Reduce risk
Consistency is key in audits and incident reviews. With all staff drawing from the same live library, you minimise the chance of outdated or inconsistent information being used across your organisation.
• Strengthen governance
Board members and senior leaders can be reassured that the organisation has a clear, central source of truth. This supports transparency, accountability, and better oversight of compliance activity.
The VIPS Care library is fully stocked with live links and documents including –
- Aged Care Quality and Safety Commission – Aged Care standards. Serious Incident Response scheme, notifiable events table
- Support at Home training modules
- Training resources for your care team like basic hand hygiene, infection control, continence management and instructional videos on safe client transfers eg into a car
- Operational manuals templates – Clinical Standards Framework, Financial and Prudential management framework
- HR templates – position descriptions, induction checklist, performance management
- Audit preparation materials
- Policy templates – complaints, privacy, communication, business continuity etc
Alongside the VIPS Care library, your organisation has its own library which you can stock with our downloaded resources – and add your own.
The VIPS Care library is accessed by managers online or support staff via their phone.
Having information at your staff’s fingertips is exactly what the Aged Care Quality and Safety Commission wants and your team needs!